Contact Us

OMERS has moved

Our new head office is located approximately three blocks north of Union Station on the north-west corner of Adelaide and Sheppard St.

Our new address
900-100 Adelaide St W
Toronto, ON M5H 0E2

If you sent mail to our old address it will automatically be forwarded to the new location. You do not need to resend.

We look forward to connecting with you from our new location.  

For general information or questions about your OMERS pension:

If you have specific questions about your OMERS pension or didn’t find the information you are looking for on the website, please call OMERS Client Services at 416-369-2444 or 1-800-387-0813.

Important! Please don't send us or request your personal information by email. 

We're available Monday to Friday between 8 a.m. and 5 p.m. (en anglais ou en français).

For correspondence that includes your personal information

If you need to send us your personal information (such as social insurance number or signature), you must do this by mail or fax.

900-100 Adelaide St W,
Toronto, ON M5H 0E2

Fax: 416-369-9704 or 1-877-369-9704. 

Important: Please remember to include your OMERS membership number in any correspondence you send to us.

For pension estimates

If you would like an estimate of what your OMERS pension will be when you retire, please visit myOMERS.

On myOMERS you can also:

  • manage your personal information on our records
  • stay informed about your pension (including our “green” e-subscription option)
  • use our service-purchase estimator tool.

OMERS Email Policy

For privacy and security reasons, OMERS will not respond to emails regarding personal information.

Please do not provide your social insurance number, financial, medical or other personal or confidential information in email correspondence.

It is important to note that address changes, changes to personal data, such as tax deductions, and beneficiary changes are not accepted via email notification.

  • To discuss your financial, medical or other personal or confidential information, please call us.
  • To change your personal data, such as tax deductions or your beneficiary, please mail or fax your signed request.  


Get contact information for OMERS Investment entities.

Contact an OMERS Investment entity


Get information about our latest job opportunities.

Visit the Careers page

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