Employer Monthly - December Issue

December 19, 2019
In this issue you’ll find a link to our regular Employer Satisfaction Survey, form updates, information on normal retirement age (NRA) 60 for paramedics and more.
As we close out the remainder of 2019, OMERS would like to thank you for all your hard work throughout the year. It’s a tremendous effort to administer a pension plan for over 500,000 members and your dedication helps make this a successful experience for all.  

Employer Satisfaction Survey

For OMERS, it is essential that we know whether our services are meeting your needs as Plan administrators. That’s why we strongly encourage you to complete this survey and provide us with your feedback about how we can serve you better. Responses are anonymous and will allow us to make improvements in how we work with you.

We appreciate your participation and the valuable information you provide.
Take the survey

Gender inclusivity on the e-Form 102 and e-Form 106 

To reflect our diverse membership, effective December 23, 2019, OMERS will be updating the gender options available on the e-Form 102 and e-Form 106 to include “Another.”
When enrolling a new member and submitting the e-Form 102, gender options will not be limited to “Male” or “Female.”   
To make a change for current members, you can update gender using the Changing member information e-Form 106.

Plan change: NRA 60 for paramedics

We have expanded the comprehensive Q&A available on our website to include a “Paramedic Membership Profile” section. This section outlines basic profile data including average age of enrolment, average age, credited service at retirement, as well as general early and deferred retirement behavior.
Read the Q&A

It’s almost time: Annual reconciliation

With the annual reconciliation process just around the corner, the OMERS Education & Training team has launched a series of workshops and webinars to help you learn the latest tips to support you in the successful completion of this process. Complete the process early to have OMERS calculate your pension adjustments or avoid interest on any outstanding balances. See the important annual reconciliation dates.


In-person workshops are available at locations across the province and will be an opportunity for you to meet with fellow plan administrators and share best practices.

Register now 


Webinars are offered on different dates and times and cover a variety of topics, including:
  • e-Form 119 Reporting – Preparing for your e-Form 119
  • Steps 1 & 2: Import and Submit e-Form 119 Data
  • Step 3: Resolve e-Form 119 Exceptions
  • Step 4: Reconcile your e-Form 119
Register now

e-access Feedback Workshops

We would like to send a huge thank you to all our employers who have attended an e-access feedback workshop. We really appreciate you taking time out of your schedules to work with us towards a better administration system. Your feedback is truly invaluable! Additional workshops will be taking place in January. If you are unable to attend, please feel free to send any of your system feedback to eaccess@omers.com.
Register now

Holiday hours

In addition to Christmas Day, Boxing Day, and New Year’s Day, both the Employer Services and Member Services phone lines will be closed on the following days:
Tuesday, December 24, 2019
Tuesday, December 31, 2019

We’re here to help. Call Employer Services:
Monday to Friday, 8 a.m. – 5 p.m.
Phone: +1 416.350.6750
Toll-free: +1 833.884.0389
Email: employerservices@omers.com
If contacting us by phone, please have your zone number ready.

Thank you for another incredible year helping us administer the Plan and deliver a wonderful experience to our members.