Help Topics & Contact Us
How can we help you?
Get in touch with Member Experience
The quickest way to get answers to your questions is to access information here on omers.com and by logging in to your myOMERS account, where you can send a secure message and upload documents.
If you are a third party sending information on behalf of a member, email us at client@omers.com. Please keep in mind that email communications are inherently insecure. As such, any submissions containing or requiring sensitive information will not be answered through this channel.
Contact us online
Call Member Experience
Monday to Friday, 8 a.m. - 5 p.m.
Phone: +1 416.369.2444
Toll-free: +1 800.387.0813
Fax Us
Fax: +1 416.369.9704
Toll-free: +1 877.369.9704
For Employers
Please send transactional questions through e-access, using our secure communication channel, e-correspondence or for other questions, email employerservices@omers.com.
OMERS locations
Toronto
OMERS Mailing Address
EY Tower | 900-100 Adelaide St W
Toronto, Ontario, M5H 0E2
Canada
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Find additional OMERS locations
General Inquiries
Monday to Friday, 8 a.m. to 5 p.m.
Phone: +1 416.369.2400
Fax: + 1 416.369.9704
